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The federal COVID-19 emergency is over.


Virtual medical health care


Use the Anytime-MD App.

For non-emergency, everyday medical care needs you can speak to 
a live doctor 24/7 with the Anytime-MD App. Just text and get a response within minutes: they’ll listen, answer questions, advise, diagnose, even get you an appointment or send a prescription to your local pharmacy. That’s peace of mind round the clock, free to all Texas Health Aetna members.
Learn more about and download Anytime-MD

Take charge with the Aetna Health App.

Stay healthy and on top of your health care with the Aetna Health App, an all-in-one resource for keeping your health on track and keeping up to date with your benefits anytime, at home and on the go.

  • Find fast care – Look for doctors, network providers, specialists and walk-in clinics.
  • Stay healthy – Take an online health assessment. Look for a health coach. Start a personal wellness program. Get treatment options. Save on gyms, vision and other resources.
  • Check on your claims, coverage and costs. See your claim status and history. Pay a bill. Get the details on your coverage, your family’s and everyone’s benefits, including out-of-pocket costs and deductibles. Compare costs of providers and procedures.
  • Manage your prescriptions – Find a pharmacy, research drugs and compare prices, order meds, even ask a pharmacist questions.

If you don’t have the app yet, simply text the message “AETNAHEALTHAPP” to 90156 for a download link.

Virtual visits: see a doctor in the comfort of your home.

Many providers in our network offer the convenience of a virtual visit, connecting via video appointment by phone or online. You can get advice, diagnoses, treatment options, have prescriptions sent to your local pharmacy, or be referred to another specialist if necessary. Check first if your doctor can see you virtually.
Learn more

24/7 provider video visits with MinuteClinic.

Thanks to our relationship with CVS we can offer members video visits with a licensed provider through MinuteClinic anytime of the day or night, including holidays. They can help with common complaints, illnesses and even medication refills.
Learn more

More help in maternity.

Use the Texas Health Baby App. This convenient app includes information about what moms can expect for their hospital experience and beyond, including helpful contacts, prenatal and postpartum education.
Get the app

  • Access the Aetna Maternity Support Center – A plentiful resource containing information, health programs, discounts and incentives for moms to be, couples planning a family, and new moms. This helpful hub will be there for you from pregnancy through delivery, coming home and beyond, with plan-specific insights on costs and tests, educational videos and the latest expert clinical content. For access, just login to your member portal, select Health and Wellness and then Maternity Support Center.

Language services can be provided by calling the number on your member ID card. For additional language assistance: Español | 中文 | Tiếng Việt | 한국어 | Tagalog | Pусский | العربية | Kreyòl | Français | Polski | Português | Italiano | Deutsch | 日本語 | فارسی | Other Languages…

Health benefits and health insurance plans are offered and/or underwritten by Texas Health + Aetna Health Plan Inc. and Texas Health + Aetna Health Insurance Company (Texas Health Aetna). Each insurer has sole financial responsibility for its own products. Texas Health Aetna are affiliates of Texas Health Resources and of Aetna Life Insurance Company and its affiliates (Aetna). Aetna provides certain management services to Texas Health Aetna.

Self-funded plans are administered by Texas Health + Aetna Health Insurance Company.

This material is for information only and is not an offer or invitation to contract. An application must be completed to obtain coverage. Health benefits and health insurance plans contain exclusions and limitations. Providers are independent contractors and not our agents. Provider participation may change without notice. We do not provide care or guarantee access to health services. Not all health services are covered. See plan documents for a complete description of benefits, exclusions, limitations and conditions of coverage. Plan features and availability are subject to change and may vary by location. If you are in a plan that requires the selection of a primary care physician and your primary care physician is part of an integrated delivery system or physician group, your primary care physician will generally refer you to specialists and hospitals that are part of the delivery system or physician group. Information is believed to be accurate as of the production date; however, it is subject to change.

Aetna, CVS Pharmacy® and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health® family of companies. For a complete list of other participating pharmacies, log in to

Physicians on the medical staff practice independently and are not agents or employees of the hospital or Texas Health Resources.

©2023 Texas Health + Aetna Health Plan Inc. & Texas Health + Aetna Health Insurance Company