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Anytime-MD: everyday care, every time you need it.

Take care of non-emergency, everyday care needs without the wait or the bills. Available in English, Spanish and other languages, our Anytime-MD app puts you in touch with a local doctor 24/7. You text, they respond within minutes on the phone or video chat: they’ll listen, answer questions, advise, diagnose, connect you to a Behavioral Health specialist if you’re feeling anxious or stressed - even refer you for an appointment or a prescription sent to your local pharmacy.

That’s time and money-saved. Plus extra peace of mind. And it’s free* to all Texas Health Aetna members.
Visit Anytime-MD

A doctor in your pocket 24/7.

Watch this short video and see how our Anytime-MD app makes it easy to get the right care at the right time.

How to get it:

First, visit

Visit Anytime-MD

Then, enter the ID from your member card and your birthday.

After that, check your inbox for a confirmation email.

Lastly, click accept.

When to use it:

  • Cough, cold, flu, headaches/migraines
  • Seasonal allergies
  • Urinary tract infection
  • Rashes, allergic reactions, minor insect /animal bites
  • Food poisoning or diarrhea
  • Back pain
  • Earaches, swimmer’s ear, pinkeye
  • Sports injuries, strains, sprains
  • Minor burns

If you have questions about any of our care options, please call the 800# on the back of your member ID card and one of our team will be happy to help.

Always call 9-1-1 for medical emergencies.

A medical emergency is an event that you reasonably believe threatens your or someone else’s life or limb in such a manner that immediate medical care is needed to prevent death or serious impairment of health. A medical emergency includes severe pain, bad injury, a serious illness or a medical condition that is quickly getting much worse.

*For members with qualified High Deductible Health Plan eligible for a Health Savings Account, Anytime-MD is $45 per virtual visit with 7 days of unlimited follow up and treatment, prior to meeting the deductible. $0 after the deductible.

Access to the Anytime-MD application is not included in all plans. Please call the Member Services number on your ID card to confirm eligibility. Prescriptions and follow-up appointments will be billed according to your health plan’s benefits. Not all health services are covered. See plan documents for a complete description of benefits, exclusions, limitations and conditions of coverage.

Language services can be provided by calling the number on your member ID card. For additional language assistance: Español | 中文 | Tiếng Việt | 한국어 | Tagalog | Pусский | العربية | Kreyòl | Français | Polski | Português | Italiano | Deutsch | 日本語 | فارسی | Other Languages…

Health benefits and health insurance plans are offered and/or underwritten by Texas Health + Aetna Health Plan Inc. and Texas Health + Aetna Health Insurance Company (Texas Health Aetna). Each insurer has sole financial responsibility for its own products. Texas Health Aetna are affiliates of Texas Health Resources and of Aetna Life Insurance Company and its affiliates (Aetna). Aetna provides certain management services to Texas Health Aetna.

Self-funded plans are administered by Texas Health + Aetna Health Insurance Company.

This material is for information only and is not an offer or invitation to contract. An application must be completed to obtain coverage. Health benefits and health insurance plans contain exclusions and limitations. Providers are independent contractors and not our agents. Provider participation may change without notice. We do not provide care or guarantee access to health services. Not all health services are covered. See plan documents for a complete description of benefits, exclusions, limitations and conditions of coverage. Plan features and availability are subject to change and may vary by location. If you are in a plan that requires the selection of a primary care physician and your primary care physician is part of an integrated delivery system or physician group, your primary care physician will generally refer you to specialists and hospitals that are part of the delivery system or physician group. Information is believed to be accurate as of the production date; however, it is subject to change.

Aetna, CVS Pharmacy® and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health® family of companies. For a complete list of other participating pharmacies, log in to

Physicians on the medical staff practice independently and are not agents or employees of the hospital or Texas Health Resources.

©2023 Texas Health + Aetna Health Plan Inc. & Texas Health + Aetna Health Insurance Company