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Customized care and support – it’s personal.

Individual programs for unique member needs.

We provide personal care and support programs to help members with individual health challenges and situations - from emotional and mental health to pregnancy to chronic and complex conditions.

Sitting on couch looking at tablet

Get the confidence and coaching to cope.

Whatever happens in life, we’re here to help. Our AbleTo program provides members with confidential one-on-one therapy and coaching. Over eight weeks, and two weekly phone/video appointments with both a therapist and a behavior coach, you’ll establish the mental and physical strategies to manage your emotional challenges, and get your life and health back on track.

AbleTo can help with issues arising from:

  • Infertility
  • Cancer recovery
  • Heart issues
  • Recent major surgery
  • Diabetes
  • Digestive health issues
  • Chronic pain management
  • Breathing problems
  • Alcohol or substance abuse
  • Depression, anxiety or panic
  • Postpartum depression
  • Caregiving stress (child, elder, or autism)
  • Grief, bereavement, loss
  • Military transitions

To join or for more information, please call 1-844-330-3648, Mon to Fri 8am – 7pm CT.

Pregnant woman with nurse and doctor

At-risk pregnancies: avoid the unexpected.

Run by nurses deeply experienced in all aspects of at-risk pregnancies, our Maternity Program ensures personal support through pregnancy, birth and beyond. It’s free for Texas Health Aetna members who are mothers-to-be, and offers the following services:

  • Information on prenatal care, labor, delivery and newborn care
  • Personalized nurse support
  • Signs and symptoms of preterm labor
  • Individual counseling to stop smoking or other harmful habits
  • Managing your pregnancy risk factors
  • Maintaining healthy lifestyle changes
  • Your child’s immunization and vaccination schedule
  • Guidance on harmful/harmless prescriptions
  • Health and safety tips through text4baby

To join, call us at 1-800-272-3531, weekdays from 7am to 6pm CT. Or log in to your member profile at texashealthaetna.com here and complete the survey.

Complete the survey

Doctors and Nurses talking together

Coordinated care with you at heart.

Composed of nurses, social workers, diabetes health educators and pharmacists, our personalized care teams make sure members like you, with complex or chronic conditions, get the care you need and deserve. The program includes the following services:

  • An individual care manager to coordinate and communicate with your doctor, hospital and specialists
  • They answer questions, monitor your condition, simplify how the system works for you
  • Help with appointments, prescriptions, scheduling hospital visits, follow-ups and therapy – even claims
  • Regular check-ins with your care manager by phone, virtual chat and home visits

Take the call.

If your doctor recommends you, we’ll reach out directly. So, if you receive a call or text from Texas Health Aetna, please take it: it’s our Care Team calling to see how they can help you.

Language services can be provided by calling the number on your member ID card. For additional language assistance: Español | 中文 | Tiếng Việt | 한국어 | Tagalog | Pусский | العربية | Kreyòl | Français | Polski | Português | Italiano | Deutsch | 日本語 | فارسی | Other Languages…

Health benefits and health insurance plans are offered and/or underwritten by Texas Health + Aetna Health Plan Inc. and Texas Health + Aetna Health Insurance Company (Texas Health Aetna). Each insurer has sole financial responsibility for its own products. Texas Health Aetna are affiliates of Texas Health Resources and of Aetna Life Insurance Company and its affiliates (Aetna). Aetna provides certain management services to Texas Health Aetna.

Self-funded plans are administered by Texas Health + Aetna Health Insurance Company.

This material is for information only and is not an offer or invitation to contract. An application must be completed to obtain coverage. Health benefits and health insurance plans contain exclusions and limitations. Providers are independent contractors and not our agents. Provider participation may change without notice. We do not provide care or guarantee access to health services. Not all health services are covered. See plan documents for a complete description of benefits, exclusions, limitations and conditions of coverage. Plan features and availability are subject to change and may vary by location. If you are in a plan that requires the selection of a primary care physician and your primary care physician is part of an integrated delivery system or physician group, your primary care physician will generally refer you to specialists and hospitals that are part of the delivery system or physician group. Information is believed to be accurate as of the production date; however, it is subject to change.

Physicians on the medical staff practice independently and are not agents or employees of the hospital or Texas Health Resources.

©2020 Texas Health + Aetna Health Plan Inc. & Texas Health + Aetna Health Insurance Company

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Texas Health + Aetna Health Plan Inc. and Texas Health + Aetna Health Insurance Company (Texas Health Aetna) are affiliates of Texas Health Resources and of Aetna Life Insurance Company and its affiliates (Aetna). Aetna provides certain management services to Texas Health Aetna.

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Links to outside sites are provided for your convenience only. Texas Health Aetna and its affiliates are not responsible for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.

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Texas Health + Aetna Health Plan Inc. and Texas Health + Aetna Health Insurance Company (Texas Health Aetna) are affiliates of Texas Health Resources and of Aetna Life Insurance Company and its affiliates (Aetna). Texas Health Resources provides certain management services to Texas Health Aetna.

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Are you interested in becoming a participating provider with Texas Health Aetna?

Please send an e-mail to the Texas Health Aetna Network Team.

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Notice

We recently updated our Texas Health Aetna member portal to improve your digital experience.  This system transition did not affect your plan information.  Please call our customer service line (on the back of your member ID card) if you have any questions or feedback.  Thank you.

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