Protect your medical records and identity
Because we’re committed to protecting the privacy of our members, we’re moving away from the use of Social Security numbers whenever possible. Thieves often steal Social Security numbers when they hack websites and computers. A Social Security number is not required for health care services.
Here's how you can help
If you're a health care professional working with us:
- Collect the patient's member ID number, rather than a Social Security number.
- For your own transactions, use your Employer Identification Number (EIN), rather than a Social Security number.
If you're a Texas Health Aetna member:
- Give your member ID number -- not your Social Security number -- when you go to the doctor, dentist or hospital.
If you're an employer working with us:
Work with your Texas Health Aetna Contact or Account Rep to reduce the transmission of SSNs.
The Partnership
Leveraging the strengths of two leading organizations, Texas Health Aetna is blurring the lines of traditional health care plans and health systems to create a truly integrated solution that’s simple to navigate while putting the member’s experience first. The jointly-owned local health plan is committed to providing affordable, high-quality health care services and delivering customized care to members throughout the Dallas-Fort Worth metroplex.
Texas Health Aetna
612 E. Lamar Blvd., Suite 100
Arlington, TX 76011
