The federal COVID-19 emergency is over.Nondiscrimination Notice (Spanish)
Texas Health Aetna cumple con las leyes federales de derechos civiles aplicables y no discrimina, excluye ni trata de manera diferente a ningún individuo por su raza, color, nacionalidad, sexo, edad o discapacidad.
Texas Health Aetna brinda servicios y asistencia gratuitos a las personas con discapacidades y a las que necesitan asistencia de idioma.
Si necesita un intérprete calificado, la información escrita en un formato alternativo, servicios de traducción u otro tipo de servicios, llame al número que figura en su tarjeta de identificación.
Si cree que no brindamos estos servicios de manera adecuada o que discriminamos por alguna de las características mencionadas más arriba, puede comunicarse con el Civil Rights Coordinator y presentarle una reclamación:
Civil Rights Coordinator
P.O. Box 14462 Lexington, KY 40512
1-800-648-7817, TTY: 711
Fax: 859-425-3379
E-mail: CRCoordinator@aetna.com
También puede presentar una queja en el portal de quejas en Internet de la Oficina de Derechos Civiles del Departamento de Salud y Servicios Humanos de los Estados Unidos en https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, o por escrito a U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509 F, HHH Building, Washington, DC 20201. Además, puede llamar al 1-800-368-1019, 800-537-7697 (TDD).
Texas Health Aetna es el nombre de marca utilizado para productos y servicios proporcionados por Texas Health + Aetna Health Insurance Company y Texas Health + Aetna Health Plan Inc. Texas Health Aetna es un afiliado de Texas Health Resources y de Aetna Life Insurance Company y sus afiliados Aetna). Aetna proporciona ciertos servicios de administración a Texas Health Aetna.
Health benefits and health insurance plans are offered and/or underwritten by Texas Health + Aetna Health Plan Inc. and Texas Health + Aetna Health Insurance Company (Texas Health Aetna). Each insurer has sole financial responsibility for its own products. Texas Health Aetna are affiliates of Texas Health Resources and of Aetna Life Insurance Company and its affiliates (Aetna). Aetna provides certain management services to Texas Health Aetna.
Self-funded plans are administered by Texas Health + Aetna Health Insurance Company.
This material is for information only and is not an offer or invitation to contract. An application must be completed to obtain coverage. Health benefits and health insurance plans contain exclusions and limitations. Providers are independent contractors and not our agents. Provider participation may change without notice. We do not provide care or guarantee access to health services. Not all health services are covered. See plan documents for a complete description of benefits, exclusions, limitations and conditions of coverage. Plan features and availability are subject to change and may vary by location. If you are in a plan that requires the selection of a primary care physician and your primary care physician is part of an integrated delivery system or physician group, your primary care physician will generally refer you to specialists and hospitals that are part of the delivery system or physician group. Information is believed to be accurate as of the production date; however, it is subject to change.
Aetna, CVS Pharmacy® and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health® family of companies. For a complete list of other participating pharmacies, log in to texashealthaetna.com
Physicians on the medical staff practice independently and are not agents or employees of the hospital or Texas Health Resources.
©2023 Texas Health + Aetna Health Plan Inc. & Texas Health + Aetna Health Insurance Company